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Shipping and Delivery

Do you accept international orders?

Yes , we accept all international order and usesĀ reputable delivery partners globally via Easyship.Ā A gentle reminder that you will have to be responsible of any charges your country may imply for import tax or duty.

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Can I amend or cancel my order?

It is our aim to deliver all orders on time and we process all orders immediately upon confirmation of payment. Therefore we are unable to refund or cancel orders once they have been confirmed.

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What are the payment modes?Ā 

We offer the following modes of payment - Visa, Mastercard, Amex and PayPal.

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What are my shipping options?Ā 

All shipments are sent via reputable courier services on Easyship.com. You will be able to select your shipping rate at checkout and receive tracking number upon order confirmation.

Singapore

Standard (3 to 5 workings days)
Express (1 to 2 working days)

International

Standard (5 to 14 working days)

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Do I have to pay tax, duty or custom charges?

International customers may be required to pay sales tax, duty and/or custom charges.Taxes and customs charges differ depending on the country and state of the shipping address.
PleaseĀ contact your local customs office before your purchase, if you are unsure of the applicable taxes and customs fees that are relevant to you.

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AcuralleĀ reserves the right to amendĀ our shipping policyĀ from time to time. ByĀ purchasing from our website, you are deemed to have agreed to the above terms and conditions listed. If you have any enquiries regarding this, do email us atĀ hello@acuralle.com.