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Shipping and Delivery

Do you accept international orders?

Yes , we accept all international order and uses reputable delivery partners globally via Easyship. A gentle reminder that you will have to be responsible of any charges your country may imply for import tax or duty.

Can I amend or cancel my order?

It is our aim to deliver all orders on time and we process all orders immediately upon confirmation of payment. Therefore we are unable to refund or cancel orders once they have been confirmed.

What are the payment modes? 

We offer the following modes of payment - Visa, Mastercard, Amex and PayPal.

What are my shipping options? 

All shipments are sent via reputable courier services on Easyship.com. You will be able to select your shipping rate at checkout and receive tracking number upon order confirmation.

SINGAPORE

Standard (3 to 5 workings days)
  • Orders above S$50: Free 
  • Orders below S$50: SGD $5
  • *Limited Period* Enjoy free delivery up till 30 November 2019

Express (1 to 2 working days)

  • SGD $10 
INTERNATIONAL

Standard (5 to 14 working days)
  • Orders above USD $200: Free 
  • Orders below USD $200: From $11.00
Do I have to pay tax, duty or custom charges?

International customers may be required to pay sales tax, duty and/or custom charges.

Taxes and customs charges differ depending on the country and state of the shipping address.
Please contact your local customs office before your purchase, if you are unsure of the applicable taxes and customs fees that are relevant to you.

 

Acuralle reserves the right to amend our shipping policy from time to time. By purchasing from our website, you are deemed to have agreed to the above terms and conditions listed. If you have any enquiries regarding this, do email us at hello@acuralle.com